Assortment (no catalog) – Frequently Asked Questions (FAQ)
Important: We do not publish a separate catalog (neither PDF nor print). Our assortment appears exclusively online in the shop. Availability and prices may change quickly — the status shown in the shop is authoritative.
General
▶ Do you have a PDF or printed catalog?
No. We do not issue PDF or printed catalogs. All new arrivals and available items are published exclusively in the online shop.
▶ How can I stay up to date?
Check the shop categories regularly or use search (e.g., by maker, era, item type). For specific wants, send us a short note via the contact page.
▶ An item was visible before but is gone now — why?
It may be sold, reserved or temporarily offline (e.g., review/update). If in doubt, just ask via the contact page.
Availability & reservation
▶ Does adding to cart reserve the item?
No. Sales follow a first come, first served principle based on completed orders/payments.
▶ Can you reserve items?
Reservations are possible by arrangement for a limited time. Please contact us early via the contact page.
Prices & display
▶ Which price applies?
The price shown in the shop at the time of ordering is binding. Taxes, shipping and any discounts are shown transparently at checkout.
▶ Why did a price change compared to earlier?
Prices may change (e.g., market availability, condition, demand). The current shop price at checkout applies.
Condition, descriptions & photos
▶ Can I request additional detail photos?
Yes, where possible. Please provide the item number/title via the contact page; we’ll send detail shots (e.g., maker marks, numbers, stamps).
▶ Why can colors/photos look different?
Rendering varies by screen, lighting and processing. Photos shown in the shop are the most up-to-date reference.
Ordering, shipping & returns
▶ How do I order?
Add the desired item to your cart and complete checkout. Guest checkout is available.
▶ Shipping costs & delivery times?
Shipping costs are calculated automatically in checkout. Typical times: Germany 1–3 business days, EU 3–7, worldwide 7–21 (destination & carrier dependent). More: Delivery & Shipping.
▶ Returns & right of withdrawal?
See Returns; legal details in the Right of Withdrawal.
Need help?
Our team is happy to assist:
Contact page · Phone: +4930 6500 1800 · WhatsApp: +4930 6500 1800Address: Lieberoser Str. 37a, 13439 Berlin, Germany