Bank transfer

Use the account details and payment reference (order number) from your order confirmation. This ensures your payment is matched correctly.

We monitor incoming payments continuously. Once booked, your order moves to dispatch preparation. Bank processing times (and weekends/holidays) may affect timing.

Optional: you may share a slip via the contact page. We still ship only after cleared receipt.

Please pay within the deadline stated in your order confirmation. Without timely receipt, the order may be released automatically.

Yes, for a limited period per the deadline. A deposit or extension may be arranged individually if needed.

Please include your order number as the reference. Missing/incorrect references can delay allocation.

SEPA EUR transfers are typically fast (about 1–2 business days). Use the IBAN and BIC shown in your order confirmation (if required).

Outside SEPA, fees and longer processing apply (typically 2–5 business days). If your bank asks, choose the fees option that ensures the full invoice amount reaches us.

Invoices are in EUR. For other currencies your bank converts; any FX/bank fees are borne by the sender.

Possible before dispatch — please contact us via the contact page. Amounts already paid are refunded to the original account.

Processed after goods are received and checked, back to the original payment method (bank transfer). Bank processing may take a few business days. See our right of withdrawal.