Question regarding payments

The options shown during checkout apply (e.g., cards, wallets, bank transfer/prepayment, depending on availability). Choose your preferred method there; all prices are in EUR.

Depending on the provider, either immediately upon order completion or on confirmation/shipping. Exact details are displayed in the provider’s payment dialog.

All charges are in Euro (EUR). Your issuer may apply foreign exchange fees for non-EUR funding sources.

Transmission via TLS/SSL. Strong customer authentication (e.g., 3-D Secure) may apply. Card data is handled by the payment provider; we do not have access to full PANs.

Orders undergo automated and manual checks. If we need clarification, we’ll reach out via the contact page or by phone.

Yes. You’ll receive a digital invoice with the order confirmation/shipping info or in your account. Tax details follow legal requirements.

Please provide the required details during checkout. For questions, use the contact page.

Refunds are issued to the original payment method. Banking/provider processing can take a few business days depending on the method.

Partial amounts are possible (e.g., for partial returns). For cancellations before shipping, we refund via the original method.

Please transfer only after completing checkout and use the payment details from your order confirmation. Dispatch follows receipt of funds. Mind banking lead times (esp. international).

If a payment deadline is stated, please adhere to it. Without timely receipt, the order may be released automatically.